Privacy Policy

Last updated: April 2026

1. Who We Are

Thames on Air is operated by [Owner/Company Name], located at Southpark Studio, 88 Peterborough Rd, London SW6 3HH, United Kingdom.

For any privacy-related enquiries, please contact us at: [email address]

If registered as a limited company, our Companies House registration number is: [number]

2. What Data We Collect

When you use our website or booking system, we may collect the following personal data:

Identity data

• First name and last name
• Artist or band name
• Profile photo (if provided)

Contact data

• Email address
• Phone number

Booking data

• Session dates and times
• Studio preferences and special requests
• Booking history

Payment data

• Payment confirmation and transaction reference
• We do not store your full card details — payments are processed securely by Stripe or PayPal

Technical data

• IP address
• Browser type and version
• Pages visited and time spent on site
• Cookies (see Section 7)

3. How We Collect Your Data

We collect data when you:

• Complete our online booking form
• Create a member account on our website
• Contact us by email or phone
• Browse our website (via cookies)

4. Why We Use Your Data

We will never use your data for automated decision-making or profiling.

5. Who We Share Your Data With

We only share your data with trusted third parties where necessary to deliver our services:

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

6. How Long We Keep Your Data

7. Cookies

Our website uses cookies to ensure it functions correctly and to improve your experience.

Essential cookies — Required for the website to work. No consent needed.

Analytics cookies — Help us understand how visitors use the site (e.g. Google Analytics). These are only set with your consent.

Payment cookies — Set by Stripe or PayPal during the checkout process.

You can manage your cookie preferences at any time via the cookie banner on our website. For more information, please read our separate Cookie Policy.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to access — Request a copy of the data we hold about you
• Right to rectification — Ask us to correct inaccurate data
• Right to erasure — Ask us to delete your data (“right to be forgotten”)
• Right to restriction — Ask us to limit how we use your data
• Right to data portability — Request your data in a machine-readable format
• Right to object — Object to our use of your data for legitimate interests or marketing
• Right to withdraw consent — At any time, where processing is based on consent

To exercise any of these rights, please contact us at [email address]. We will respond within 30 days.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include:

• SSL encryption on all pages
• Secure payment processing via Stripe or PayPal
• Password-protected admin access
• Regular software and security updates

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking this page periodically.

12. How to Complain

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO.