Last updated: April 2026
Cancellations must be submitted in writing via email to [studio email address].
| Notice given before session | Refund |
|---|---|
| More than 48 hours | Full refund |
| Between 24 and 48 hours | 50% refund |
| Less than 24 hours | No refund |
| No-show | No refund |
Artists may reschedule a session at no additional charge, provided they give at least 48 hours’ notice. Rescheduling requests made within 24 hours of the session are subject to availability and may incur an administration fee of £[X].
In the unlikely event that [Studio Name] must cancel a confirmed booking, artists will receive:
The studio will notify the artist as soon as possible by email.
[Studio Name] shall not be liable for cancellations caused by circumstances beyond its reasonable control, including but not limited to fire, flood, power failure, or government restrictions. In such cases, a credit note or rescheduled session will be offered in lieu of a refund.
Refunds are processed within 5 to 10 working days to the original payment method. To request a refund, please contact us at [studio email] with your booking reference number.
Sessions begin and end at the scheduled time regardless of arrival. No refund or extension will be given for late arrivals.s.